Please Note:
All reservation requests are subject to confirmation.
Bookings with an arrival date on or after 30-05-2022 will be instantly confirmed at the time of booking.
Children are welcome.
Children above the age of 12 are charged full rate.
A deposit of 30% of the total is required to secure your reservation. The balance is payable upon arrival.

COVID-19:

At Mercury Ridge, the Health and Safety of our guests, family and staff is a priority.

We have always met or exceeded the NZ government, Ministry of Health (NZ), and the World Health Organisation (WHO) recommendations for safety policies in place to minimise the spread of Covid-19, including contact tracing, personal hygiene (including proper handwashing and/or use of alcohol-based hand sanitisers), mask-wearing, social distancing, and robust cleaning and sterilisation practices.

We will continue to follow Ministry of Health guidance and any applicable government requirements (such as vaccine passes), should they apply.

We are offering flexible booking arrangements during these uncertain times.  Anyone who has booked direct with Mercury Ridge will be able to move their booking to a later date without penalty should Government COVID 19 travel restrictions apply. This means there will be no change fees* for guests who book with us direct through our website and need to cancel due to Government COVID 19 travel restrictions. *Seasonal rate differences may apply if you wish to rebook in a different season. 

Note this only applies to cancellations made as a result of COVID 19 travel restrictions and/or lockdown levels in New Zealand.

PRIVACY POLICY:

If for any reason, Mercury Ridge is unable to accommodate you after your booking is confirmed, we will notify you immediately by e-mail. Mercury Ridge is an accommodation provider located in Whitianga, New Zealand. We are committed to ensuring that your privacy is protected. Under no circumstances will the details of guests be shared amongst individuals nor be distributed to third party organisations without consent. Credit card details entered are securely encrypted and all payments processed on this website is done through a certified PCI compliant payment gateway.

ADD on Services:

Small functions and weddings will require negotiation and an event fee and bond may apply.

Bank transfers from overseas may require a Swift code. The Swift code for ASB Bank NZ Ltd is ASBBNZ2A

Minimum Stay:
2 nights between 20 Dec 2016 and 31 Mar 2025
3 nights between 20 Dec 2022 and 05 Jan 2023
Tariff includes the New Zealand Goods and Services Tax of 15%